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Service Level Agreements

Updated: 07/2019

This agreement describes the commitment about uptime and connectivity of Microsoft Azure operated by 21vianet. The SLA for individual Azure services are listed below.

AI

Security

Identity

Storage

Analysis

Management Tools

Integration

Compute

Networking

Media

Migration

Containers

Databases

Web

Internet of Things

Mobile

Summary of the SLA for all Azure Services

Click here to download SLA for most Azure Services