Service Level Agreements

Updated: 4/2018

This agreement describes the commitment about uptime and connectivity of Microsoft Azure operated by 21vianet. The SLA for individual Azure services are listed below.

Compute

Networking

Data

Web + Mobile

Database

Analytics

AI

Internet of Things

Enterprise Integration

Security + Identity

Monitoring + Management

Summary of the SLA for all Azure Services

Click here to download SLA for most Azure Services