Microsoft Azure operated by 21Vianet
Service Agreement & Terms
For customers who purchased through our website, use of Azure is governed by 21Vianet's Online Services Standard Agreement.
For customers who purchased through a sales team, use of Azure is governed by the Online Services Premium Agreement (available from your sales contact).
Both agreements incorporate the Azure Services Terms which includes the Acceptable Use Policy.
Pricing and other terms and conditions for the particular Azure offer you choose are detailed in the offer details for your subscription.
Service Level Agreements
The Service Level Agreements (SLAs) describe commitments around uptime and connectivity for Azure. SLAs are not available for services in beta, preview or other pre-release.
This page is provided for your convenience as an overview of the terms and conditions that govern the purchase and use of Microsoft Azure operated by 21Vianet. Ancillary services, software, and content, including trials and beta releases, may be governed by additional or different terms not listed above.