Legal Information

Updated: 03/2023

Microsoft Azure operated by 21Vianet

Service Agreement & Terms

For customers who purchased through our website, use of Azure is governed by 21Vianet's Online Services Standard Agreement.

For customers who purchased through a sales team, use of Azure is governed by the Online Services Premium Agreement (available from your sales contact).

Both agreements incorporate the 21Vianet Online Services Terms which includes the Acceptable Use Policy.

Offer Details

Pricing and other terms and conditions for the particular Azure offer you choose are detailed in the offer details for your subscription.

Privacy Statement

The Privacy Statement for Online Services Operated by 21Vianet describes the privacy policy and practices that govern your use of Azure.

Service Level Agreements

The Service Level Agreements (SLAs) describe commitments around uptime and connectivity for Azure. SLAs are not available for services in beta, preview or other pre-release.

This page is provided for your convenience as an overview of the terms and conditions that govern the purchase and use of Microsoft Azure operated by 21Vianet. Ancillary services, software, and content, including trials and beta releases, may be governed by additional or different terms not listed above.